Effective Business Writing - Full Day Class Personalize our class outlines. We'll create a class just for you.

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Upon successful completion of this course, students will be able to:

  • Organize and write clear and concise email and instant messages that are appropriate to your company's business culture.
  • Write effective business communications.
  • Write letters that are clear, precise, and appropriate to your audience.
  • Organize and write a business proposal, complete with visuals, and an executive summary that employ effective strategies of persuasion.

Class Content

Lesson 1: Writing Email and Other Electronic Communication

  1. Organize Your Materials
  2. Write an Email
  3. Write Instant Messages

Lesson 2: Writing Effective Business Communication

  1. Analyze Your Audience
  2. Write an Internal Announcement
  3. Write an Email Responding to Routine Requests
  4. Write an Email to Respond Positively to Customer Complaints
  5. Write Bad-News Messages

Lesson 3: Writing a Business Letter

  1. Write a Business Letter
  2. Write a Thank-You Letter

Lesson 4: Writing Business Proposals

  1. Persuade Your Audience
  2. Write an Executive Summary
  3. Use Visuals

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